Avaya 16CC IP Phone

• Home
• VoIP Phones
• Avaya
• Avaya 1600 Series Voip Phones
• Avaya 16CC IP Phone

The Avaya 16CC Deskphone is a phone specifically designed for call centers and contact centre agents and workers.

The Avaya 16CC requires Communication Manager 5.0 AND SIP Enablement Services 5.0. and it not compatible with the IP Office platform (Avaya IP500). The unit includes the features found only in higher end, more expensive, enterprise class telephones.

Avaya 16CC features include a bright, backlit display, support for multiple call appearances, 2 way speakers, dual lamp LEDs, fixed feature keys, and a context sensitive user interface with soft keys. And, because of its cost effectiveness, end users gain access to a feature rich telephone, but at a very attractive price point.

The Avaya 16CC Agent Deskphone is cost effective and purpose-built to deliver SIP to the agent desktop in a call centre environment, providing:

• Basic ACD (Automatic Call Distribution) agent functions at a very attractive price
• LED buttons and fixed feature keys
• SIP deskphone enhancements including softkeys, a navigation wheel and a context sensitive agent interface.

Related Company News

• Avaya Outlines Four Areas of Partner Growth
• Unified Communications Power 'Cake Boss' Growth
• Avaya Upgrades Contact Center for 'Omni-channel' Experience

required First Name

required Last Name

required Email Address

In-Valid Email

required Phone Number

required Provide a brief overview of your needs / challenges or any other requirements:

required How much do you currently spend per month on phone service

$0 - $499

$500 - $2,499

$2,500 - $9,999

$10,000 or more

required Do you currently have a phone system with VoIP capabilities?

Yes, our phone system is VoIP ready

No, our phone does NOT support VoIP

Uncertain, please advise

required How many phones will need to be connected to VoIP service?

Less than 10

10 - 49

50 - 99

100 - 249

250 or more

required How many sites or locations will need to be connected to VoIP Service?

Select an Option 1 2 - 4 5 - 9 10 or more

required When would you like VoIP service?

Select an Option ASAP One Month Two Months Three or more Months Uncertain

required Provide the 5 digit ZIP code of the location you want VoIP:

 

• VoIP Phones
  • Cisco
  • Avaya
    • Avaya 9600 Series Voip Phones
    • Avaya 1600 Series Voip Phones
      • Avaya 16CC IP Phone
      • Avaya 1616 IP Phone
      • Avaya 1608 IP Phone
      • Avaya 1603SW IP Phone
      • Avaya 1603 IP Phone
    • Avaya 1400 Series Voip Phones
    • Avaya 1200 Series Voip Phones
    • Avaya 1100 Series Voip Phones
  • Polycom
  • Aastra
  • Allworx
  • ShoreTel
  • Yealink

Unified Communications Power 'Cake Boss' Growth

'Cake Boss' bakery recently upgraded their legacy PBX phone system to include unified communications and streamline sales growth pushed by rapid demand and company expansion.

VoIP to Replace Fixed-line and Mobile Calling within 15 Years

A new service from Messagenet offers users personalized web pages that can be clicked on to make calls or send text messages via PCs, smartphones or tablets.

Level 3 Grows Core North America Network Services 11 Percent

Level 3 Communications revenue within the North America core network services enterprise segment grew from $586 million in 2012's fourth quarter to $651 million in 2013's fourth quarter.

Pros and Cons of Hosted Unified Communications

Hosted Unified Communications providers help businesses streamline operations by combining multiple methods of communicating with customers and business partners but it's important to understand the pros and cons before making the move to the cloud.

VoLTE Drives VoIP and IMS Growth

VoLTE continues to be a driving force for growth with both the VoIP and IMS equipment makers who, according to a recent report, experienced a revenue increase of 37% in year-over-year sales.