The true value of VoIP has more to do with empowering your employees with tools that help them become more productive and efficient with their time; with VoIP technologies your employees are more accessible than ever before.
VoIP systems can be integrated customer relationship management (CRM) systems such that your customer service representatives on the phone with your customers would be able to, in real time, dispatch company assets to a location and provide estimated times of arrival for service.
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