Avaya 1150E IP Phone

[_Title]

Avaya 1150E IP Phone enhances service levels in IP Contact Centers - The Avaya 1150E IP Deskphone with Gigabit Ethernet brings best-in-class IP Telephony and advanced communication features to ACD environments and the IP Contact Center.

An ideal solution for agents and supervisors, the multi-line Avaya 1150E IP Deskphone leverages the award winning features and design of the Avaya 1100 Series IP Deskphones for a superior user experience, while adding dedicated agent and supervisor fixed keys along with IP delivery of highly-desired Contact Center features.

With a large, high-resolution, pixel-based, graphical grayscale display, a USB port supporting an enhanced navigation experience, Gigabit Ethernet integration for support of collocated PC traffic and standard headset profile support for agent mobility, the Avaya 1150E IP Deskphone delivers a powerful combination of features to maximize productivity, enhance customer service levels, reduce costs and ultimately, drive increased business performance.

Key features and Benefits:

  • Multi-line IP Phone supports up to twelve line/programmable feature keys1, four context-sensitive soft keys2 and twelve fixed keys common to the 1100 Series IP Deskphones
  • Seven additional fixed keys with built in LEDs dedicated to IP Contact Center agents including: In-Calls, Not Ready, Make Set Busy, Supervisor, Supervisor Listen/Talk, Emergency and Activity
  • Optional Supervisor configuration delivers seven fixed keys including Observe Agent, Call Agent, Answer Agent, Answer Emergency, Display Agents, Interflow and Night Service
  • One additional feature key with built-in LED, programmable for any commonly used telephony or ACD features
  • High-resolution, fully-backlit, pixelbased, eight-level grayscale display, which combined with a multi-position footstand, optimizes viewing under varied lighting conditions
  • Four-way navigation cluster with “Enter” key provides easy navigation when using features
  • Built-in USB port for support of standard USB mice, USB keyboards, devices offering USB keyboard emulation and USB powered hubs, enhancing user experience when interacting with applications and selecting menu options
  • An integrated Bluetooth® 1.2 wireless technology Audio Gateway for support of standard headset profiles, boosting agent productivity with greater freedom at the desktop
  • An integrated 10/100/1000 IEEE Base-T Ethernet Switch with LAN and PC ports, supporting switching of both IP Phone traffic and the traffic from a collocated PC
  • Gigabit Ethernet switch integration for investment protection at the desktop, addressing the ongoing growth of multimedia-intensive traffic from a collocated PC, enabling it to be switched through the PC port of the 1150E IP Deskphone
  • Dual headset jacks for agent support and supervisor plug-in, leveraging third-party headsets
  • 802.3af Power over Ethernet as standard or local power option via a separately orderable AC power adapter
  • Visual Alerting/Message Waiting Indication LED for incoming call and voice message pending notification
  • Feature Status LED to signal users of firmware downloads in progress
  • Secured communications with standards-based signaling and media path encryption along with authentication for network access control
  • Supports 802.1ab Link Layer Discovery Protocol, simplifying network discovery and inventory management
  • Lockable Tools Menu for local access to configuration, diagnostic and user preference options with USB navigation support
  • Supports Unicode for expanded language and complex font presentation on the phone display
  • Tight linkage with Avaya Communication and Application Servers, offering a rich suite of reliable, business-grade telephony, IP Contact Center communication and application features
  • Proactive Voice Quality Management (PVQM) for enhanced administration and diagnostics
  • Added convenience and time savings with field-upgradeable firmware using Trivial File Transfer Protocol (TFTP) or UNIStim File Transfer Protocol (UFTP)

Related Company News


Question IDs
Object Type Map


Visibility Map
Active Map
Validator Map
Children Map


Parent Map


Question Options Map


Question Options


Question Option Activate Map


For a Free VoIP Quote and Consultation Please Complete the Following:
required Business Name
First Name
Last Name
Email Address
Phone Number
Provide a brief overview of your needs / challenges or any other requirements:
How much do you currently spend per month on phone service
Do you currently have a phone system with VoIP capabilities?
How many phones will need to be connected to VoIP service?
How many sites or locations will need to be connected to VoIP Service?
When would you like VoIP service?
Provide the 5 digit ZIP code of the location you want VoIP:
 



  • Contact Us Today


Unified Communications Power 'Cake Boss' Growth

'Cake Boss' bakery recently upgraded their legacy PBX phone system to include unified communications and streamline sales growth pushed by rapid demand and company expansion.

VoIP to Replace Fixed-line and Mobile Calling within 15 Years

A new service from Messagenet offers users personalized web pages that can be clicked on to make calls or send text messages via PCs, smartphones or tablets.

Level 3 Grows Core North America Network Services 11 Percent

Level 3 Communications revenue within the North America core network services enterprise segment grew from $586 million in 2012's fourth quarter to $651 million in 2013's fourth quarter.

Pros and Cons of Hosted Unified Communications

Hosted Unified Communications providers help businesses streamline operations by combining multiple methods of communicating with customers and business partners but it's important to understand the pros and cons before making the move to the cloud.

VoLTE Drives VoIP and IMS Growth

VoLTE continues to be a driving force for growth with both the VoIP and IMS equipment makers who, according to a recent report, experienced a revenue increase of 37% in year-over-year sales.


 

Contact Us

937 Randolph St, Suite 3E
Chicago, IL 60607
Email: info@businessvoipexperts.com
Phone: 844-311-VOIP (8647)
Available M-F 9:00am - 8:00pm EST

About Business VoIP Experts

We are a group of engineers and architects solely focused on business class telecommunications and systems integrations. Many of us hold certified credentials from companies such as Cisco, Microsoft and Citrix while others are passionate about telecommunications with decades of combined professional expertise. Our obsession for telecom was the catalyst behind BusinessVoIPExperts.com and the opportunity to aid organizations with successful VoIP deployments through our proven methodologies brought this community site to life. From criticism to kudos or simply networking with other telecom professionals, we would be honored to hear from you.
Contact us | Privacy Statement