VoIP deployment plans coordinate dates, times and methodologies for training users; classes / group training sessions, on-demand training webinars, product manuals, etc.
Businesses and organizations are find success when utilize a role-based training structure that mitigates employee downtime, optimizes the subject matter and address concerns with individual user groups.
The degree of training necessary for all users to operate basic features and functions of your new VoIP system should be covered in an introductory-type training course.
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