The study found Hosted PBX to be the most common service offering for small to medium-sized businesses among all of the VoIP service providers, with 74% supplying the service. Basic Internet service followed at 43% percent with SIP trunking and residential VoIP making up 30% and 22%.
Cisco and Polycom equipment and hardware are offered by more than 55 percent of VoIP service providers while softphones are only offered by 2% percent of VoIP service providers as the primary option for service.
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'Cake Boss' bakery recently upgraded their legacy PBX phone system to include unified communications and streamline sales growth pushed by rapid demand and company expansion.
A new service from Messagenet offers users personalized web pages that can be clicked on to make calls or send text messages via PCs, smartphones or tablets.
Level 3 Communications revenue within the North America core network services enterprise segment grew from $586 million in 2012's fourth quarter to $651 million in 2013's fourth quarter.
Hosted Unified Communications providers help businesses streamline operations by combining multiple methods of communicating with customers and business partners but it's important to understand the pros and cons before making the move to the cloud.
VoLTE continues to be a driving force for growth with both the VoIP and IMS equipment makers who, according to a recent report, experienced a revenue increase of 37% in year-over-year sales.
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